Home > Shipping Policy
Thank you for choosing Aum Ayur Vastra. We are dedicated to providing you with the best possible experience, from browsing our collection of natural, Ayurvedic, herbal-dyed fabrics to receiving your order at your doorstep. To ensure a smooth and transparent shipping process, we have outlined our shipping policy below.
Once your order is confirmed and payment is processed, our team will begin preparing your items for shipment. Please note that due to the unique nature of our products and our commitment to quality, the processing time may vary depending on availability and order volume. We will keep you updated on the status of your order via email.
Shipping times may vary depending on your location and the courier service used. Generally, you can expect your order to be delivered within the following time frames:
Please note that these are estimated delivery times and may vary due to unforeseen circumstances such as weather conditions, public holidays, or customs clearance delays.
Shipping costs are calculated based on the weight of your order and your delivery address. The final shipping cost will be displayed during checkout, before you complete your purchase. For international orders, customs duties and taxes may apply depending on the destination country, and these are the responsibility of the customer.
At Aum Ayur Vastra, we take great care in packaging your order to ensure it arrives in perfect condition. Our packaging is designed to protect your items during transit while maintaining our commitment to environmental sustainability. We use eco-friendly materials wherever possible to reduce our environmental impact.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimated delivery date. If you experience any issues with tracking or delivery, please contact our customer support team, and we will assist you in resolving the issue promptly.
While we take every precaution to ensure a smooth delivery process, we understand that issues can occasionally arise. If you encounter any of the following, please contact us immediately:
Delayed Shipment: If your order is not delivered within the expected timeframe, please check the tracking information for updates. If there is no update, contact the courier service directly for clarification.
Damaged Package: Upon receiving your order, inspect the package for any signs of damage. If you notice any damage to the package or its contents, take photographs as evidence and contact us right away.
Incorrect or Missing Items: If you receive an incorrect item or an item is missing from your order, please get in touch with us immediately. We will resolve the issue as quickly as possible.
If you have any questions or concerns about your order or shipping, our customer support team is here to help. You can contact us via email at [insert email address here]. Please provide your order number, a brief description of the issue, and any relevant photographs (if applicable) to assist us in resolving your concern efficiently.
To ensure your order is delivered on time and without issue, we recommend the following:
At Aum Ayur Vastra, we are committed to providing you with an exceptional shopping experience, from the moment you place your order to when it arrives at your door. We value your trust in our products and our service. If you encounter any issues, we are here to support you and ensure your satisfaction.
Thank you for supporting Aum Ayur Vastra, and for contributing to a sustainable future by choosing our eco-friendly and Ayurvedic products.
Warm regards,
The Aum Ayur Vastra Team