Your support for our initiative means a lot to us, as we strive to bring you natural, Ayurvedic, herbal-dyed fabrics that promote holistic well-being and sustainable living. To ensure transparency and maintain a seamless experience for our valued customers, we have outlined our Returns and Refunds Policy in detail below.

About Our Products

Our fabrics are carefully crafted using traditional Ayurvedic methods and dyed with herbal ingredients that are not only environmentally friendly but also beneficial for your skin and overall health. Each product reflects our dedication to sustainability, natural living, and a harmonious balance between ancient practices and modern needs. Due to the unique nature of our production process, slight variations in color, texture, or design may occur. These variations are a testament to the handmade quality and authenticity of our products, making each piece unique.

Returns and Refunds Policy

At Aum Ayur Vastra, we deeply value the trust you place in us. To maintain the highest standards of quality and customer satisfaction, we adhere to a strict policy regarding returns and refunds. Once an order is confirmed and the product is dispatched, we do not issue refunds or accept returns. This policy ensures the integrity of our production and delivery process, as well as the hygiene and safety of our Ayurvedic products.

We encourage customers to make informed decisions before finalizing their purchases. To assist you in selecting the right product, we provide detailed descriptions, size guides, and high-resolution images of our fabrics on our website. If you require additional information or have specific concerns, our customer support team is always available to help.

Why We Have This Policy

Our decision to uphold a no-returns and no-refunds policy is based on the following considerations:

1. Hygiene and Safety: Since our fabrics are infused with herbal dyes and meant for close contact with your skin, returning products could compromise their purity and quality.
2. Environmental Responsibility: Returns often involve additional shipping, which increases the carbon footprint. By minimizing returns, we contribute to a more sustainable and eco-friendly business model.
3. Customization and Exclusivity: Many of our products are crafted or dyed to order, ensuring that each item meets your preferences. This personalized approach makes it challenging to accommodate returns or exchanges.

What To Do If You Face Issues

We understand that issues can sometimes arise during shipping or delivery. In the rare event that you encounter a problem with receiving your order, we recommend taking the following steps:

1. Check the Delivery Status: Use the tracking information provided in your confirmation email to monitor the progress of your shipment. If the tracking indicates a delay or error, please reach out to the courier service directly for clarification.

2. Inspect Your Package Upon Delivery: Ensure that the package is intact and that there are no visible signs of damage. If you notice any issues, take photographs of the package and the product as evidence.

3. Contact Our Support Team: If you encounter any problems with the delivery or condition of your order, please get in touch with us immediately. We are here to assist you and will do our best to resolve the issue promptly.

How to Reach Us

For any questions, concerns, or assistance related to your purchase, our customer support team is available to help. You can contact us via email at [insert email address here]. Please provide your order number, a brief description of the issue, and any relevant photographs (if applicable) to help us address your concerns efficiently.

Tips for a Smooth Shopping Experience

To avoid potential issues and ensure a satisfying shopping experience, we recommend the following:

1. Review Product Details: Carefully read the product descriptions, size guides, and care instructions provided on our website.
2. Place Orders Thoughtfully: Take your time to consider your preferences and requirements before placing an order.
3. Double-Check Information: Ensure that your shipping address and contact details are accurate to avoid delays or errors in delivery.
4. Stay Informed: Check your email for updates on order confirmation and shipping status.

Our Commitment to You

While we do not offer returns or refunds, our commitment to customer satisfaction remains unwavering. If you experience any issues, we are here to support you and ensure that your shopping experience with Aum Ayur Vastra is positive. Your feedback is invaluable to us, as it helps us refine our processes and continue delivering high-quality products that meet your expectations.

We appreciate your understanding and cooperation regarding our Returns and Refunds Policy. By supporting Aum Ayur Vastra, you contribute to a sustainable future and the preservation of traditional Ayurvedic practices. Thank you for being a part of our journey toward a healthier and more eco-conscious world.

Warm regards,
The Aum Ayur Vastra Team